FAQ
Enrolling Your Child
Do you charge an enrolment fee?
No, we don’t.
Do you ask for a deposit?
Yes, we ask for £100 for nursery place, £50 for After School Club and £25 for Little Dragons. This is refundable with 4 weeks written notice.
Do you have a waiting list?
Yes, we do. There can be long waiting lists depending on your child’s age, please contact the office to ask what the waiting times may be for your child’s age group.
If you’d like to arrange a viewing of St George’s, to see if it would be the right setting for your child, please contact the office.
Do you have a minimum number of sessions?
No, we don’t. However, in our experience we find that a minimum of 2 sessions a week makes it easier for children to settle into the room with more ease.
Do you have to pay for settling in sessions?
No, these sessions are free and are booked approximately 4 weeks before your child’s first official day.
Does your nursery place automatically roll onto After School Club?
No, once your child leaves nursery/ preschool and goes to Primary school their booking pattern ends. If you wish to enrol them into After School Club, please complete a separate enrolment form and hand into the office.
Fees and Funding
What are the charges per session?
Please refer to our website for nursery, preschool, after school club and holiday club prices or ask the office for our Fee Structure.
When do your fees increase?
Our fees are reviewed annually every summer by our Board of Directors, if any increases are to be made then we will inform parents a month before the change in September for the new academic year.
Do I have to pay for sessions when we go on holiday?
Yes, your booking pattern is set for your child and secures their place in the setting for the term of your contract.
If my child is sick, do I have to pay for their missed sessions?
Yes, as per our terms and conditions you need to pay for the sessions if they are ill.
Can we swap sessions?
We can’t swap sessions as your booking pattern is set for your child, but we can book additional sessions if we have availability.
Are you open on Bank Holidays?
We are closed on Bank Holidays as well as the time between Christmas and New Year. When the setting is closed, you won’t be charged for sessions.
Do you offer discounts for siblings, twins or a full-time space?
We don’t offer discounts, unlike chains of nurseries in the area, we are a stand-alone childcare provider and can’t offer any discounted sessions.
Do you accept funding?
We accept funding from the Government, both 15 and 30 hours funding. Any extra sessions booked will be charged at the full rate. Please contact the office for more information.
What’s Included
Do you provide nappies, wipes and formula?
No, we don’t. We find that parents like to choose a brand that suits their child and ask that they bring in their own supplies. We provide milk for children over the age of 12 months.
Are meals included?
In our Nursery:
Morning sessions include: breakfast, morning snack and 2-course lunch.
Afternoon sessions include afternoon snack and 2-course tea.
In our Term-Time Preschool:
A snack is provided, but you will need to bring a packed lunch for afternoon and full day sessions.
In our After-School Club:
Includes two-course, home cooked tea.
In our Holiday Club:
Includes breakfast (served between 7:30am – 8:30am), snacks and a hot home-cooked meal at tea-time. Parents/carers need to provide a packed lunch (no glass bottles or nuts please). This enables us to go off-site in the minibus and not be tied to set lunch times.
Do you include any extra-curricular activities?
In our Nursery, the children have regular Yoga, Music and Singing, and Forest School sessions.
In our Term-Time Preschool, the children have regular Music, Yoga and Forest School
Food and Nutrition
What will my child eat / How can I find out what my child has eaten:
We are committed to educating and encouraging your children to eat a balanced and varied diet. Our food is prepared and cooked daily in a modern, on-site kitchen by our two talented chefs, who maintain a 5-star Food Hygiene rating. You can read more about our food here. Our Catering Manager creates a summer and winter menu every year, you can find the current menu here.
Do you cater for allergies or food restrictions?
We have a catering kitchen and full catering team on site every day and can cater for allergies and food restrictions, please discuss this with your child’s keyworker.
Can we bring in treats and snacks for birthdays?
You can only bring in store bought items. We are NO NUT setting and need to see the ingredients on anything brought into the setting.
Your Child’s Wellbeing and Learning
Will I receive any updates on how my child is getting on?
When your child starts at St George’s you will be sent login details for our parent app, ParentZone. Your child’s keyworker, and other childcare staff will add pictures, information and updates on there for you. If while your child is settling in, you want to phone their Childcare room to ask how they’re doing, you’re able to call us anytime.
What will my child learn at Nursery/Preschool?
Here at St George’s, your child will learn through play.
Throughout their early years, play is one of the most important things for your child, as it helps them to discover that learning can be lots of fun. At St George’s, we offer a wide range of indoor and outdoor activities, so that every child has the chance to develop their natural curiosity. We are governed by Ofsted and follow the Early Years Foundation Stage (EYFS); the government framework that sets standards for care and learning in the early years. This framework, plus our Key Person approach, gives every child continuity, security, reassurance and a chance to learn and grow as they play.
